FAQ

We offer vocal and instrument recording, vocal tuning, mixing, mastering, composition, arrangement and complete music production packages.

13A-2, Jalan Solaris 5, Solaris Mont Kiara, 50480 Kuala Lumpur, Malaysia.

Sessions are by appointment. Share your preferred date and time so we can check availability.

Sessions may be available by appointment. Please check availability first.

Yes. Please arrange your visit in advance.

Yes, by appointment and subject to studio availability.

Yes. First-time singers and musicians are welcome.

Yes. We welcome independent artists, professional performers, bands and labels.

Share your genre and reference tracks so we can confirm a suitable production approach.

Please specify your language. Recording and language-specific creative support have different requirements.

Yes. Send us a brief description and any reference tracks.

Yes. Tell us what you already have and what you want to achieve.

Yes, for services such as mixing, mastering and production. Studio recording requires attendance unless you supply your own recordings.

Use the website enquiry form, the WhatsApp link on our website or info@zigmastudios.com.

The first two hours cost RM200 per hour, with a minimum booking of two hours. Extensions cost RM150 per hour, subject to availability.

The first two hours cost RM200 per hour, with a minimum booking of two hours. Extensions cost RM150 per hour, subject to availability.

Two hours, with a minimum recording charge of RM400.

Yes. The first two hours total RM400. Additional time costs RM150 per hour, subject to availability. Five-hour and eleven-hour packages are also available; contact us for their rates.

An allocated recording room, standard recording equipment and an engineer to operate the session.

Yes. Standard recording assistance is included. Dedicated creative production or coaching is separate.

They are separate unless specifically included in your package or quotation.

They apply to the stated scope. Additional requirements are quoted separately.

Yes. Our service prices include applicable taxes.

Standard equipment is included. Special equipment or external rentals require a separate quotation.

Any special scheduling surcharge will be disclosed before you confirm.

Five-hour and eleven-hour recording packages are available. Contact us for rates and inclusions.

We can prepare a project quotation based on the number of songs and services required.

Yes. We can list the services, inclusions and additional costs.

Normally 14 days, unless the quotation states otherwise.

Share your budget so we can suggest a suitable scope.

Yes. Additional paid work requires your approval.

Yes. Please provide your billing details.

Send your preferred date, start time, duration and recording requirements. We will check availability and provide payment instructions.

Yes. Submit an enquiry and our team will confirm availability.

Your contact details, required service, date, start time, duration, number of performers and any special requirements.

As early as possible, especially for weekends and longer sessions.

Yes, subject to availability and full payment before the session.

A slot is not guaranteed until the required booking payment and receipt are received.

Normally RM100 for a recording session. Larger projects may require a different deposit.

Yes. It counts towards your recording charge.

Bank transfer is accepted. Request the current payment details from our team.

Yes. Our finance team will coordinate the necessary payment arrangements with you.

Send it through the WhatsApp or email conversation used for your booking.

After availability is verified and the booking payment and receipt are received.

Yes. We will confirm your session details in writing.

No later than 48 hours before your scheduled session.

Full payment is required when confirming the booking.

Please complete payment before the session according to your booking deadline.

Recording sessions follow the standard payment deadline. Larger productions may have an agreed milestone schedule.

Yes. Ask them to include your name or booking reference and send us the receipt.

The deposit is non-refundable. A payment delay of a few hours can be accommodated if arranged with us in advance. Full payment must still be completed before recording begins.

One reschedule is allowed with at least 72 hours' notice, subject to availability.

Please notify us at least 72 hours before your scheduled session.

Please request approval in advance. The session scope and payment obligations still apply.

No. The booking fee is non-refundable. It can be transferred to one eligible rescheduled session with at least 72 hours' notice.

Payments are non-refundable. For rescheduling, please notify us at least 72 hours before your session.

Contact us as soon as possible so we can review the available rescheduling options.

Our team will contact you to arrange an alternative session date.

The reserved session is chargeable, payments are non-refundable and a new booking may be required.

To check in and prepare before your recording time begins.

Please be ready in the waiting area 15 minutes before your session. The team will invite you into the recording room.

At your confirmed booking start time.

No. Your scheduled end time remains unchanged.

Yes. Session-specific setup, soundcheck and microphone adjustment are part of booked time.

Yes. Your room remains reserved during breaks.

Yes, subject to room and engineer availability.

RM150 per additional hour, subject to availability. Any part of an additional hour is charged as a full hour.

Extension time is rounded up to the next full hour.

One full additional hour is charged at RM150.

Your session must end on time unless the studio confirms an alternative arrangement.

No. Unused booked time is not refundable or transferable to another day.

Three recording rooms at one Kuala Lumpur location.

Yes.

They differ in size and equipment setup. All are equipped for vocal and instrument recording.

Standard bookings receive the first available suitable room. Specific requests require advance confirmation.

When your booking is confirmed.

The standard recording rate applies unless a special arrangement is quoted.

Yes. Tell us your performer count and recording requirements.

Capacity depends on the room and equipment layout. Confirm your group size before booking.

Equipment varies by room. Ask for the setup available for your session.

We use Cubase 15.

Yes. All three recording rooms are soundproofed.

Standard monitoring is provided. Confirm extra headphones or separate monitor mixes in advance.

Yes, with advance approval for compatibility and setup.

Yes, with prior arrangement so responsibilities and equipment access are clear.

Yes, with prior arrangement.

A limited number may attend, subject to room capacity and studio approval.

Yes.

Unfortunately, the studio has no lift. Please contact us before booking to discuss access requirements.

Yes. Public parking is available in the surrounding area.

Microphone setup, soundcheck and vocal recording with an engineer during your booked time.

Two hours is a useful starting point for a prepared singer. Complex vocals may need longer.

Yes, within your booked time. The karaoke package has a separate scope and covers one song.

Yes. Any required music permissions remain the client's responsibility.

Yes. Share your requirements before the session.

Yes, with prior arrangement. Please confirm the number of singers so we can prepare the setup.

Provide the group size so we can assess space and equipment requirements.

Yes, within your booked time.

Basic take selection during the session is possible. Detailed comping is quoted separately unless included.

The engineer helps with recording technique and technical quality. Dedicated performance direction is a separate service.

Coaching is not included in standard recording. Ask about arranging suitable support.

Prepared lyrics, your backing track, reference songs and any production notes.

WAV is preferred. A high-quality MP3 may also be usable.

Yes. Send the link before your session so we can prepare and check its suitability.

Limited adjustments may be possible, depending on the file format and audio quality.

Yes, through a separately quoted arrangement or instrumental production service.

Practise beforehand, stay hydrated and warm up gently before arriving.

Yes, with a parent or guardian present and an age-appropriate session plan.

Tell us your instrument and setup so we can confirm suitable facilities.

Drum sessions require advance confirmation of space, equipment and setup.

This depends on group size and isolation requirements. Send us your lineup first.

We recommend an approach based on the project and available setup.

It is the standard room-and-engineer hourly rate for the first two hours. Complex setups may require a separate quote.

Request the current equipment list before booking.

Yes, unless we have specifically confirmed that the required instrument is provided.

Yes. Please arrange this in advance so we can prepare the setup.

Yes. Tell us your requirements beforehand so the necessary setup is ready when you arrive.

We can check availability and provide a separate quotation.

No. Musician fees are separate from studio fees.

Yes, if the project requires a fixed tempo. Share the BPM and any tempo changes.

Yes, subject to recording quality and an agreed editing scope.

Yes. Arrive prepared with your instrument tuned and accessories ready.

Mixing one song with up to 10 supplied audio tracks, including balance, EQ, compression and creative effects.

Up to 10 individual audio channels supplied for one song.

No. It refers to audio tracks within one song.

A stereo file normally counts as one track. Final counting is confirmed after reviewing the files.

Send the track count and project details for an additional quotation.

Provide the song length. Extended or unusually complex material may require a custom quote.

Yes, provided the files are suitable.

Clearly labelled WAV files aligned to the same starting point, plus a rough mix and references.

Dry tracks are preferred. Include processed versions separately if an effect is essential to your sound.

Exported audio is preferred. Project-file compatibility must be checked first.

No, unless specifically included in the quotation.

Standalone mixing does not include mastering unless stated.

Yes. Send a few references with clear notes about what you like.

Two consolidated revision rounds within the agreed brief.

New recordings, replacement files, major direction changes and revisions beyond the included rounds.

Attended mixing is by arrangement and may require a separate session booking.

Typically 3-5 working days after complete files, payment and instructions are received.

Yes. Request instrumental, a cappella or performance versions before the quotation is finalised.

Final tonal balance, dynamics and level adjustments to prepare an approved mix for delivery.

Yes, for one standard stereo mix.

Long-form material requires review and may need a custom quotation.

Mixing balances individual tracks. Mastering polishes the completed mix.

Yes.

A high-quality WAV mix without clipping or unnecessary final limiting.

It can improve the final sound, but major balance or recording problems need mix-stage corrections.

Request a separate quotation. RM250 applies to standard stereo mastering.

Yes. Tell us the intended release platforms and any specific delivery requirements.

Yes. Send the full project for a coordinated quotation and schedule.

Two rounds based on the same approved mix.

Normally a final WAV and listening MP3 within 2-3 working days, subject to scheduling.

Vocal tuning for one song up to three minutes and up to two singers, including harmonies, doubles, backing vocals, breath editing and noise removal within the agreed scope.

The song's total duration, rather than the combined length of individual vocal clips.

Send its duration for a quotation.

Up to two singers. Additional charges apply for more singers and are confirmed in advance.

Yes, within the agreed project scope.

Yes. Share your preferred style and references.

Yes, if the timing is reasonably close to the intended performance. Extensive correction may cost extra, which we will explain before proceeding.

Yes. Both are included in vocal tuning.

Yes, if the recording quality is suitable.

Yes. Send vocals without reverb, delay or previous tuning where possible.

Yes, as aligned audio files.

Two revision rounds, with a typical initial turnaround of 2-3 working days.

Composition creates the core music and melody. Arrangement develops its instrumentation, structure and production.

An original musical composition based on an agreed brief. Lyrics and full production are separate unless stated.

Developing an existing composition into an agreed instrumental arrangement.

Yes. Duration, complexity and deliverables must be agreed before confirmation.

Yes. Send your melody or rough demo for assessment.

Yes. Send the lyrics and your preferred style.

These require a separate scope, language check and quotation.

Yes, provided you own or have permission to use it.

Yes. These should be agreed in the creative brief.

Yes. References guide the direction without copying protected music.

Original work can be commissioned. Exclusivity and ownership must be stated in the agreement.

Not by default. Standard production may use virtual instruments.

Yes, subject to availability and additional musician and recording fees.

Yes. We propose an initial direction for approval before completing the production.

Two consolidated rounds within the agreed direction.

Major changes may require an additional fee and revised timeline.

Request these before quoting. They are not automatically included.

Typically 2-4 weeks, depending on complexity and approval speed.

Composition, arrangement, lead vocal recording, tuning, mixing and mastering for one song up to three minutes.

Yes, within the agreed song scope. Special requirements are quoted separately.

No. Provide your lyrics or request a separate lyric-writing quotation.

One finished vocal song, rather than one recording take. A duet with two singers is also possible.

Simple supporting vocals may be agreed in advance. Extensive vocal production requires a separate quotation.

Up to four hours of vocal recording.

Yes, by agreement and subject to availability.

Yes. The package can accommodate a duet with two singers.

We will quote for the additional production required.

Yes. Share everything you have before we confirm the scope.

We can quote individual services or prepare a custom package.

No. External singers and musicians are separately quoted.

Two production revision rounds. Retakes must fit the included recording time.

Usually 3-6 weeks after the brief and initial payment are confirmed.

A final mastered WAV, a listening MP3 and an instrumental version.

The audio is prepared for release. Rights clearance, artwork and distribution must also be arranged.

50% to start, 25% after demo approval and 25% before final file delivery.

Original composition, arrangement, mixing and mastering for one instrumental up to three minutes.

Yes, within the approved brief.

Yes, with the intended usage agreed in the quotation.

That is a separate arrangement request and may require permission from the rights owner.

We will provide an adjusted quotation.

Not unless specifically listed.

Yes. Include the required versions in your brief.

Yes. Recording and additional production will be quoted separately.

Two consolidated rounds within the agreed direction.

Final WAV and MP3 files, normally within 2-4 weeks.

Exclusivity and ownership are confirmed in the project agreement.

One song, two hours of studio time, up to two singers, vocal tuning and basic mixing and mastering.

Yes, for the stated package scope.

Yes. It is designed as an accessible recording experience.

Yes. The price remains RM500.

Yes, on the same song.

Please request a custom quotation.

The package covers one song. Additional songs require a separate booking or quotation.

The standard package covers a song up to five minutes. Longer songs require confirmation.

Yes. Send a suitable audio file or YouTube link in advance, and ensure you have permission for your intended use.

We can assess the request. Sourcing or producing a backing track may cost extra.

Limited changes may be possible, depending on the file format and quality. Request this beforehand.

As many as practical within the booked two hours.

Yes. Setup, rehearsal, recording and playback share the two-hour session.

Yes, for the agreed vocal parts in the one-song package.

Standard vocal balance, essential processing and final level adjustment, rather than extensive creative production.

You record over an existing backing track. Original composition and arrangement are not included.

You can use the recorded material or request a paid extension, subject to availability.

Yes, subject to studio availability. Extensions cost RM150 per hour, with partial hours rounded up.

Normally within 3-5 working days.

No. The karaoke package does not include revisions.

Only if you have the necessary rights to the song and backing track.

Yes. Arrange the recipient's details and booking conditions with our team.

Through a download link or another agreed digital method.

Finished production normally includes both. Recording-only delivery is agreed separately.

Normally 24-bit WAV at the project sample rate, plus a listening MP3 where applicable.

Yes, if requested in advance. File preparation or transfer charges may apply.

Only when listed in your quotation.

They are not included by default and require a separate agreement.

Yes. Agree the versions and any fees before final delivery.

A basic reference bounce can usually be provided if time allows. It is not a finished mix.

Subject to capacity. A rush fee may apply.

Once the required payment, complete materials and approved instructions have been received.

For services that include revisions, send consolidated feedback within seven calendar days of delivery. The karaoke package does not include revisions.

An adjustment to existing work within the approved brief. New material or a new direction is additional work.

A new recording booking and any mix updates may be chargeable.

The standard retention period is 90 days after final delivery. Keep your own backups.

We can check whether they are still available, but long-term availability is not guaranteed.

Archive retrieval, project reopening or additional exports may carry a fee, confirmed beforehand.

Ownership and permitted use are defined in your written agreement and take effect subject to full payment.

Existing material remains with its owner. Rights in commissioned work must be expressly agreed.

Do not assume a buyout. Any transfer of rights, royalties or retained interests must be stated in writing.

Yes. Request them before confirming the project.

Yes, subject to the agreed rights and any third-party permissions.

Yes, where your agreement and music licences permit it.

Tell us the intended use so the appropriate rights can be agreed.

Any restrictions will be specified in the agreement.

The client is responsible unless clearance is explicitly included as a separate service.

The client must provide the necessary permissions for supplied material.

Credit requirements will be agreed in writing.

We will request permission before using unreleased work, your name or your image for promotion.

Yes. Tell us your confidentiality requirements before sharing sensitive material.

Send it for review before the project begins.

Ask us about the proposed workflow. Any generative AI contribution should be discussed and agreed beforehand.

Check our website samples or ask for examples relevant to your project.

Yes, where suitable work is available and sharing is permitted.

Ask us for available examples that we have permission to share.

Contact us for available examples relevant to your project.

We can provide relevant, shareable experience details for the proposed team.

Yes. Zigma Studios provides video recording and editing for karaoke sessions at an additional charge. An additional charge also applies if you record the video yourself. All filming must be arranged with the studio beforehand.

Yes, with prior studio approval and an additional charge. Arrange this before your session.

Please enquire about our video, photography and marketing services.

Distribution is not included in the listed music packages. Ask about available support.

These have different requirements. Send a brief for the relevant service and quotation.

Yes. Share the duration, brief, usage and deadline for a quotation.

Yes. We can propose a production scope, schedule and project price.

Send the group size and preferred activity so we can assess a suitable arrangement.

Tell us in advance so we can confirm what is possible.

Your goal, required service, song count, duration, existing materials, references, performer count, deadline, intended use and budget.